HOW BIG OF A RESULT CAN I EXPECT TO SEE IN THE FIRST MONTH?

Multiple studies have found that send time optimization alone can lift open rates 22-23%. Our own research has confirmed this benchmark and often out-performed it, but we’ve observed the greatest benefits of Seventh Sense often appear over time as increased engagement leads to better deliverability.

WHAT OTHER BENEFITS CAN I EXPECT FROM USING SEVENTH SENSE?

Improved engagement is just one of the reasons customers choose to use Seventh Sense. Many customers come to us because they are dealing with overloaded servers or call centers and want to spread out the demand that comes after launching an email campaign.

DO I NEED TO PAY FOR A FULL YEAR UP FRONT?

We believe a month-to-month billing system holds us accountable for your success, but we do encourage customers to commit to at least 6 months in order to see the best results. We offer discounts for longer commitments and annual subscriptions paid up front.

HOW DO I KNOW SEND TIME OPTIMIZATION WILL WORK FOR ME?

Every email list is unique, and each individual has their own schedule. People like to hear from different brands at different times. For this reason, Seventh Sense does not aggregate data between accounts. Instead, we use machine learning algorithms to analyze your own open and click data already stored in your marketing automation system.

Data can be further enriched by connecting individual G Suite accounts to your Seventh Sense account.  As contacts continue to open and click emails, their individual profile gets more detailed and your send times get smarter.

HOW MANY USERS ARE INCLUDED WITH MY SUBSCRIPTION?

Seventh Sense Basic comes with 2 user accounts. Seventh Sense Standard comes with up to 5 user accounts.  Seventh Sense Pro and Enterprise comes with unlimited user accounts.

OUR LEGAL DEPARTMENT WOULD LIKE TO MAKE SOME CHANGES TO YOUR SOFTWARE LICENSE AGREEMENT. IS THAT OKAY?

Within Seventh Sense's current price structure, unless you are on an Enterprise plan, we're unable to make any changes to our standard customer terms.

If you consider our pricing model and the costs of creating and managing individual agreements with each of our customers, you can begin to understand our position. Maintaining standard terms with all of our customers allows us to focus our resources on meeting our obligations under these agreements. Do keep in mind of course that our customer terms have been very carefully authored to be fair to both you and us. 

HOW WILL SEVENTH SENSE AFFECT API CALLS IN HUBSPOT?

Seventh Sense has a dedicated set of API calls in HubSpot that should not affect any other integrations.

HOW WILL SEVENTH SENSE AFFECT API CALLS IN MARKETO?

Seventh Sense uses a throttling mechanism to limit the amount of Marketo API calls that the system uses. This throttle can be adjusted up and down as needed, but in general the impact of Seventh Sense on API calls is minimal.